Meet the Expert
Roy Little
TrustedPeer Expert, TrustedPeer, Inc.
- 40 years experience in the property casualty insurance industry, including top leadership roles at four companies: ePolicy.com, the Fireman's Fund, the Argonaut Group and Cigna.
- 10 years as president and CEO of the Insurance Educational Association, a training and development company providing professional education at all points on the underwriting and claims career path.
- As officer in charge of products at ePolicy.com. a web-based insurance broker and policy administration company, developed the industry's first fully web-based commercial package policies.
- Expertise in change management, turnarounds, financial management, business development, staff development.
Meeting Packages from $500
Your Meeting Package Includes:
- All 7 Best Practices
- Pre-Meeting Discovery Process
- One-on-One Call with Expert
- Meeting Summary Report
- Post-Meeting Engagement
Change Management and People Development in the Property Casualty Insurance Industry
TrustedPeer Expert, TrustedPeer, Inc.
Risks & Opportunities
Risks
Companies that ignore the need for effective change management and people development, or execute poorly in this area, face the following risks:- Hard-earned expertise can walk out the retirement door, leaving a knowledge gap you can't fill.
- You know you need new employees, but entry-level candidates have inadequate skills to do the jobs you need to fill.
- A lack of strong internal training and development capability can result in "market hires" who erode your company's skill and achievement levels.
- High risk opportunities like new businesses or turnarounds might not work out because of inadequate budget, staffing or corporate commitment.
- Expense myopia or rigid culture might lead to risk avoidance and stifling of product or process innovation.
Opportunities
Companies that recognize the need and follow Best Practices for change management and people development have the following opportunities:- You can develop rewards for your senior specialists to stay and train for "one more year," capturing their expertise.
- Realizing that you must build from the bottom, you can "hire up" those who have superior traits or else establish business skills training in house.
- You can meet training needs by using outsourced content and trainers who can provide ongoing development of loyal and committed in-house staff.
- You can augment your internal strategic planning unit with high performing field executives and include your implementers at the front end of your process.
- You can shake your establishment out of stasis, starting with small innovations led by carefully=selected insiders who are interested in and capable of implementing change.
Change Management and People Development in the Property Casualty Insurance Industry:
Risks & Opportunities
Expert Topic