Meet the Expert
Jason Patent PhD
Director, Center for Intercultural Leadership, International House - University of California, Berkeley
- Expert cultural interpreter with more than two decades of experience with China, including more than 10 years living and working in China. Work has spanned the worlds of education, for-profit business, and non-profit organizations.
- Currently, director of the Center for Intercultural Leadership and chief of operations at International House, UC Berkeley. Formerly, American co-director of the Hopkins-Nanjing Center for Chinese and American Studies in Nanjing, China, and inaugural director of Stanford’s Overseas Studies Program, based at Peking University.
- Deep connection to China from childhood, growing up hearing stories from his grandparents about “the Shanghai years” – the nearly two decades they called Shanghai home. Stateless Jews from the USSR (grandfather) and Iraq (grandmother), in the 1930s they settled in Shanghai, one of the few havens for Jews at the time. Jason’s father bore witness to both the Japanese occupation and the Communist revolution, before emigrating to San Francisco in 1950.
- Grounded in Chinese culture through education, language mastery, in-country experience, and scholarly research. Fluent in Mandarin, known for uncannily native-like pronunciation.
- At Gap International, a consulting firm based near Philadelphia, led a team of linguists charged with investigating and innovating methods of using language to improve business performance.
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Interpreting China - Helping East and West Make Sense of Each Other
Director, Center for Intercultural Leadership, International House - University of California, Berkeley
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Identify where in your organization intercultural misunderstanding is most likely to lead to losses in revenue, wasted time or goodwill.
Establish metrics, or use existing metrics, to determine your organization's ROI on intercultural coaching and training.
Use available tools to screen potential expatriates carefully for intercultural competence and competencies.
Ensure that leaders who consistently come into contact with people from the target culture have both initial and ongoing training to sustain their success.
Engage intercultural experts as part of an overall solution, including market research, legal advice and engaging industry or sector experts.
Understand that success in global markets requires habits of thinking and acting that are unfamiliar and take time to learn.
Understand that success in global markets requires much more than lists of cultural “dos and don’ts.”
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Interpreting China - Helping East and West Make Sense of Each Other:
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