What Our Experts are Saying

The official blog of TrustedPeer®

Labeled ‘Philip Bouchard’


Philip Bouchard

TrustedPeer Next Experts Program with Cal Poly

The Next Experts Program enables students to have access to the expertise they need to become the next business leaders.

Click to view a short documentary about the Next Experts Program - https://youtu.be/XoZqi0dYfgQ

This great mini documentary of the Program was directed by Cal Poly students and Next Experts, Jenna Hoffman and Niki Moshiri.

And congratulations to Executive Producer, Brian Morris and 12-time Emmy Award Winner, Jon Dann, as Line Producer. Both Brian and Jon are TrustedPeer Experts


Philip Bouchard

Tom Brady and the Patriots: Deflating their Brands?

Tom Brady and the New England Patriots are more than star quarterback and Super Bowl championship team. They are brands – Brady as an individual and the Patriots as an organization and corporation.

So what happens to those brands, individually and within the context of a corporate brand, when they are the subject of intense negative publicity such as the "deflategate" controversy?

TrustedPeer Experts are top-of-field business consultants who have worked with companies across a broad range of challenges. We asked them for their thoughts about lessons learned from Tom Brady and the New England Patriots.  

Their answers reflect some of the same   More...


Philip Bouchard

Financial Accounting Foundation names TrustedPeer's Myra R. Drucker to Board of Trustees

Today, Myra Drucker, chair of the board of TrustedPeer, has been appointed to the Board of Trustees of the Financial Accounting Foundation.

The FAF is the independent, private-sector organization responsible for the oversight and support of the Financial Accounting Standards Board (FASB) and the Governmental Accounting Standards Board (GASB).

Ms. Drucker currently serves as an independent director and chairs the Risk and Audit Committee of Grantham, Mayo, Van Otterloo & Co. LLC, a privately-held global investment management firm and is a frequent speaker and advisor on governance issues.

She serves as a member of the investment committees of the Kresge Foundation and the Nathan Cummings Foundation, and   More...


Philip Bouchard

TrustedPeer & TrustedPeer Expert Dave Summa mentioned in January 2015 Fortune article.

The January 2015 edition of Fortune Magazine features an article by Erika Fry that discusses the new age of digital business and entrepreneurship. In the article, Fry interviews and highlights TrustedPeer Expert Dave Summa and his expertise in "Business Model Innovation". The article also discusses TrustedPeer's innovative and convenient online consulting platform. The article appears in print as well as online.

To view the article please click the link below.

http://fortune.com/2014/12/29/startup-you/  


Philip Bouchard

Geoff McDonald on the Importance of Employee Wellbeing

Earlier this week, I had the opportunity to meet with a new TrustedPeer Expert, Geoff McDonald. Geoff has a unique and well-developed philosophy on how employee wellbeing affects corporate growth, and it was a pleasure to hear his perspective. Here is how our discussion went:

Can you give me a quick download about your career background?

I worked at Unilever for twenty-five years; my most recent role being the Global Vice President of Human Resources for Marketing, Communications, Sustainability and Talent.  At Unilever, my main goal has been to embed our purpose of making sustainable living commonplace into the core of the business,   More...


Philip Bouchard

The Future of Training and Development

There is a widespread assumption that the world has somehow reached the peak of natural selection.  Everything has adapted perfectly and the world is in harmony. Business is the great crucible where evolution is on steroids. One of the most interesting areas to explore is the employer/employee dynamic. After all, with minimal friction in a decent economy, employees can vote with their feet or their wallets, and employers are left carrying some heavy costs.I have always felt that training and development were the foundation of employee retention. In researching this, I found that dissatisfaction with career development is one of the   More...

Philip Bouchard

A Sneak Peek Into the Future of Work with Talent Management Expert Edie L. Goldberg

I had the opportunity to sit down with TrustedPeer Expert Edie Goldberg regarding her speaking engagement at the Society for Human Resource Management (SHRM’s) Annual Conference in Orlando, FL on June 23.  Here’s what we discussed: Philip: Can you share an overview of what you talked about at the #SHRM14 conference?Edie: My topic was "Transforming Work: Are Your Ready for the Future?" My goal was to help HR leaders understand some of the trends that are dramatically changing the nature of work. In my presentation, I explored this rich topic from many different perspectives. For instance, from the employee’s perspective, there is a   More...

Philip Bouchard

Turning Lean On Its Ear

The concept of Business Process Outsourcing (BPO) is giving way to the lean corporation. In the lean corporation, “The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste.” That’s according to the Lean Institute.Saying zero waste is like saying you want a corporation with zero friction. Every employee is a high performer, they have clearly defined roles and responsibilities and they communicate perfectly. Sounds idyllic, no? Well, we stated this aspiration almost a year ago, and it’s still top of mind.Over the last decade, especially with globalization kicking off   More...


Philip Bouchard

Have We Entered the Era of Internet Caveat Emptor?

A failed method of decision support is Internet searches.  The Internet is completely algorithm-based now.  And the balance of transparency vs. being targeted has shifted heavily in the favor of advertisers. Where on the Internet can decision-makers find trust and authenticity?  There must be providers of trusted, skillfully curated and delivered information.  TrustedPeer is one of those sites.My thoughts were ignited by David Segal’s May 4th New York Times Sunday Business article “The Great Unwatched."  As Mr. Segal points out in the article, "57 percent of two billion ads surveyed over two months were deemed to be unviewable," yet companies still paid   More...

Philip Bouchard

How to Build a Special Forces Business Team

Businesses have been discovering good advice in military experience, as this recent LinkedIn article on using time wisely shows.  One of the most important things I learned from my own Navy SEAL training was how to deal with and overcome adversity.  It is a quality that I find crucial in the work I do now helping start-ups and other companies improve and grow.

Here are three lessons I've taken from my Navy SEAL training that can help businesses become more successful:

1.  Develop Resiliency and Nimbleness :  In a Navy SEAL team, all the members develop mental toughness so the   More...


Philip Bouchard

The Cost of High Flying Cell Phones

The FCC recently voted 3-2 to allow cell phones on airplanes. However, popular resistance to this idea reminds us that air travel, especially for business people, is extremely important time.  TrustedPeer Expert Pete Agur offers many reasons for business to consider what aviation means to them.Time is rigidly inelastic and completely perishable. It is the most constrained resource you have.  Wasted time is your enemy.  It kills deals. You save at least three hours, door-to-door, for every place you go, in comparison to traveling on the airlines.  And you can go to more places in a day and work en route,   More...


Philip Bouchard

Holidays In the Office

It's the time of the year when we think about others and what they mean to us, from our family and friends, to those we work with every day.  Whether you love shopping for gifts or would love to avoid the holiday shopping crush, it's often difficult to find a present that tells the person how much you appreciate having him or her in your life.

When I think of the people I work with at TrustedPeer, I think about all the conversations we've had, working on many projects toward our shared goal.  Every TrustedPeer Expert has special talents that we   More...


Philip Bouchard

Being Squeezed: The State of Senior Executives Today

We just watched Moneyball again.  It’s one of our favorite movies because it illustrates a common problem we've seen in business time and again.  Brad Pitt is great as the Oakland A's general manager, Billy Beane, who finds himself in a tough spot, with his team sinking to the bottom of the MLB's American League:Billy (the general manager) is faced with the team's difficult financial situation, needs to reduce payroll but doesn't want to appear he’s forcing several terrible trade-offs to cut costs.  Art Howe (the coach) wants to win games and believes the only way is to spend big   More...


Philip Bouchard

Hobbies and Helpouts vs. Business and Solutions

We applaud the launch of Google Helpouts.

We‘re glad Google is validating the need for a cloud-based platform that provides experts to help people with problems. That’s what we do at TrustedPeer. But there’s a big difference: Helpouts are for fun; TrustedPeer is all business. 

There are other differences. Let’s compare Google’s vision against our own.

Google HelpoutsPlatform: Video chat / Google HangoutsProviders: Anyone passionate about anythingUsers: Individuals at home

TrustedPeer®Platform: A scheduled problem-solving call with pre-session discovery and a customized action planProviders:  Highly-qualified, vetted experts who have seen and solved your problem many times beforeUsers: Business professionals

If you need help learning to play the   More...


Philip Bouchard

Disrupting Management Consulting

(Part 3 of 3)DISRUPTING MANAGEMENT CONSULTING: A truly disruptive model offers immediacy, breadth, consistency, predictability, recognition of interdependencies and focus on client success.I’m hearing a lot of noise these days about new business models that are disruptive to management consulting. So far, these purported “new models” and what they have to offer have underwhelmed the business world.This much I know: The Internet is changing the knowledge economy. It can make high-level experts available to companies all over the world. And it can match expertise to need in way that is timely, targeted and efficient. The experiences I’ve had as a CFO,   More...


Philip Bouchard

Avoiding Management Mistakes

(Part 2 of 3)

AVOID BONEHEAD MANAGEMENT MISTAKES: We all make mistakes. But many of them could be avoided if business professionals had easy access to the right expert at the right time.

In my business career, I’ve made my share of regrettable, bonehead mistakes.  What made them regrettable was that they could easily have been avoided – because these were known common problems with known best practice solutions.  

It wasn't like I was creating a new technology or developing a breakthrough business model. I didn’t need to reinvent any wheels. These were operating problems.

Any of these sound familiar?I built out an   More...


Philip Bouchard

What’s This All About?

(Part 1 of 3)

YOU CAN’T ALWAYS GET WHAT YOU NEED: Immediacy and laser-targeted relevance are now management consulting requirements. What we in business need and what we get don’t match. That’s why I founded TrustedPeer.

When I face a business problem and don’t have the expertise I need, I want precise subject matter expertise very quickly. I have three options for finding it.  Each option is risky and inefficient, and the time to resolution is unpredictable. Conduct an Internet search. Internet search is time-consuming and unreliable. How can I trust content that is dated, anonymously written or is link-bait?   More...

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