What Our Experts are Saying

The official blog of TrustedPeer®

Labeled ‘Expert Consulting’


Alex Sortwell

­The 3 Common Mistakes Traditional Consulting Firms Make

The 3 Common Mistakes Traditional Consulting Firms Make

David Maister is widely considered one of the leading authorities on managing professional service firms (such as law, accounting and consulting). He has taught and lectured  at a doctorate in logistics & transportation from Harvard Business School, where he taught and lectured until 1985.  In 2002, he was named one of the top 40 business thinkers in the world and he is the author of six bestselling books.

In his book Managing The Professional Service Firm (Publisher name, 1992), Maister offers practical advice for successfully managing a professional firm and brings to light the   More...


Steven Feinberg

Getting to Know Manufacturing Expert Steven Feinberg

This is the first in a series of “Getting to Know” posts that feature one of our TrustedPeer experts discussing developments in their area of expertise. We’re kicking the series off with  Steven Feinberg, who has over 20 years of experience consulting with clients in need of outsourced manufacturing worldwide, including from China, Taiwan, South Korea, Poland, Israel and the U.S.. Why did you decide to join TrustedPeer?  Although my companies, SF Global Sourcing and SF Video, are sourcing and manufacturing companies, a lot of companies that work with me aren’t buying in large volumes; sometimes they just want to pick our brains. So TrustedPeer, being a consultancy   More...

Philip Bouchard

Turning Lean On Its Ear

The concept of Business Process Outsourcing (BPO) is giving way to the lean corporation. In the lean corporation, “The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste.” That’s according to the Lean Institute.Saying zero waste is like saying you want a corporation with zero friction. Every employee is a high performer, they have clearly defined roles and responsibilities and they communicate perfectly. Sounds idyllic, no? Well, we stated this aspiration almost a year ago, and it’s still top of mind.Over the last decade, especially with globalization kicking off   More...


Philip Bouchard

Have We Entered the Era of Internet Caveat Emptor?

A failed method of decision support is Internet searches.  The Internet is completely algorithm-based now.  And the balance of transparency vs. being targeted has shifted heavily in the favor of advertisers. Where on the Internet can decision-makers find trust and authenticity?  There must be providers of trusted, skillfully curated and delivered information.  TrustedPeer is one of those sites.My thoughts were ignited by David Segal’s May 4th New York Times Sunday Business article “The Great Unwatched."  As Mr. Segal points out in the article, "57 percent of two billion ads surveyed over two months were deemed to be unviewable," yet companies still paid   More...

CE Shue

Alleviating CEO Stress in 2014

Sunday’s WSJ featured a piece on CEO pressure turning up in 2014.  

We talked to TrustedPeer Expert and CEO Philip Bouchard about what CEOs can do to manage the pressure they are under.  Here are 5 simple rules, garnered in a 30-minute Expert Session.The primary responsibility of the board of directors is to hire and fire the CEO.  The tool the board has is blunt, so it needs attention.The biggest mistake a CEO can make is to over-promise on your plan.  Be realistic and push back on pressure if the expectations feel unreasonable.Managing the board isn’t about personal relationships; it’s   More...

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