Meet the Expert
President, Amon-Higa & Associates
- 30 years of Global Customer and Patient Experience working across silos to extend relationships with customers and create deeper loyalty.
- Client sectors include: Healthcare; Consumer, Small Business and Enterprise Software; Defense Contractor; Electric Utility; Animated Film; Computer Hardware and Non-Profit.
- Specialties: Customer Experience; Lean/TPS; Process/Organizational Excellence; Business Process Improvement.
Session Packages from $500
Your Expert Package Includes:
- All 7 Best Practices
- Pre-Call Discovery Process
- One-on-One Call with Expert
- Session Summary Report
- Post-Session Engagement
- Amon-Higa and Associates Web Page
- Customer Experience resources from Intuit
- "What Scott Cook Wished He Knew About Being a CEO When He Founded Intuit"
- "The Truth About Customer Experience" (Harvard Business Review)
Driving Growth Through Customer Experience - Design Thinking, Digital Transformation: Resources