New technologies and changing customer expectations are having an impact on your business. How do you get ahead of the curve, rather than staying in catch-up mode?

Your legacy products and commitments are impeding you from moving into the future. Balancing support for your legacy products while investing in the future is crucial.

Some proven ways of moving into your product's future include:

  • Developing customer intimacy
  • Creating fast, iterative prototypes
  • Planning for short product life cycles
Meet the Expert

About Doug

  • 24 years at HP in engineering, engineering management, and general management
  • Led teams working on emerging technologies and enterprise mobility strategy
  • Designed, developed or built HP's Cooltown innovation centers in Singapore, London, Palo Alto and elsewhere.
  • Developed and marketed HP's VerSecure encryption technology and represented HP as encryption policy expert in meetings with the White House, U.S. Congress, FBI, Departments of Defense, Justice and Commerce


CEO • Urban Cyberspace Company
2011 — Present
  • Dedicated to reducing the "digital divide" by using the latest internet technologies to create telework, e-learning, e-community and empowerment solutions for underserved communities across the U.S.
CTO • Global Data Logistix
2008 — 2010
  • Global Data Logistix produced, sold, and supported BSS software which automated data service provisioning, billing, customer support, and deal management for ISPs and Telcos
  • U.S. company with operations in South Africa. Key products were Evolutionware and Xiing
  • Developed ground-breaking new software product (Xiing) 
  • Co-author of two patents filed in U.S.
COO • IT Global Solutions
2006 — 2008
  • IT Global Solutions was an independent consulting firm specializing in providing IT solutions to companies with a desire to expand their domestic or international markets
President • Suitelinq
2003 — 2005
  • Suitelinq installs and runs a network of thin-client PC devices in hotel rooms. Unique business model allows system installation at no capital expense to property.
  • Completed partnering agreements with HP and Microsoft.
General Manager • HP
1980 — 2003
  • Led multi-function team responsible for enterprise mobility strategy
  • Designed, developed, or built Cooltown innovation centers to demonstrate HP's vision of mobility and its impact on customers' business. Opened centers in Palo Alto, London, Singapore and elsewhere.
  • Built strong partnerships with large technology companies and system integrators
  • Founded and led start-up security software business that developed and marketed VerSecure, a proprietary technology that allowed worldwide export of strong encryption. Business model included licensing, software sales, services, and consulting
  • Represented HP as encryption policy expert in meetings with the White House, U.S. Congress, FBI, Departments of Defense, Justice and Commerce


University of California, Berkeley
MS, Computer Science
The University Of Michigan
BS, Math and Physics


  • Appointed to President's Export Council Subcommittee on Encryption by Secretary of Commerce. Served 2-year term.
Packages with Doug starting from $400

Your Expert Package Includes:

Best Practices

Access to ALL Best Practices authored by TrustedPeer Expert Doug McGowan on this topic.

Pre-Meeting Discovery Process

Review and analysis of your issue with pre-meeting discovery questions by Doug, followed by a 30- or 60-minute one-on-one call. Sample

One+-on-One Call

Your (+colleagues) meeting is directed and focused from the first minute.

Meeting Summary Report

After your call, Doug completes a Meeting Summary Report to provide you with the session’s discussion topics, analysis, assessment and recommendations for next steps. Sample

Post-Meeting Engagement

After your meeting, continue your relationship with Doug on your own, or with TrustedPeer’s support.