Expert Topic

Organization Design

How does one tell the difference between a well-designed organization and a poorly-designed one? And how do I fix a poorly-designed one?

Even the best-designed organizations are filled with tensions and contradictions, so reorganization is not always the cure.

Anyone who has ever lived through a major organizational redesign knows that they can be costly and painful.

So, before tinkering with an existing design, it's vital for executives to know what they can and cannot hope to achieve by changing it.

Organization Design is a matter of asking smart questions about the complex relationships among tasks, workflow, responsibility and authority, and understanding how those relationships are configured to support the business objectives.

Meet the Expert

Douglas Frank PhD

Consultant Douglas Frank PhD
Associate Professor, Allegheny College
Meadville, PA
  • English
  • French: Français
  • German: Deutsch
Expert Topic:

About Douglas

  • 20 years experience in the application and study of organizational design issues
  • Assistant Professor, Strategy at INSEAD
  • Lecturer, Management and Strategy, Northwestern University - Kellogg School of Management
  • 11 years at Bayer AG, where he held management positions in the U.S. and Germany in industrial marketing, information technology, mergers & acquisitions, and strategic planning
  • PhD, Managerial Economics

Experience

Associate Professor • Allegheny College
Aug, 2014 — Present
  • Interests in managerial economics, organizational economics, behavioral economics.
Assistant Professor • INSEAD
Jul, 2006 — Present
  • Assistant Professor, Strategy - INSEAD (INStitut Européen d'ADministration des Affaires), Fontainbleau, France
  • Research areas: Organizational and Personal Economics; Strategy and Organization, Labor Economics, and Industrial Organization
Lecturer • Northwestern University, Kellogg School of Management
2004 — 2006

Lecturer for business school students in Management and Strategy

Project Manager • Bayer Corporation
1989 — 2000
  • Manager, Global Transition Services
  • Project Manager for global ERP implementation
  • Marketing Manager, Polyurethanes Division
  • Technical Marketing Rep and Technical Service Rep

Education

Northwestern University
PhD, Managerial Economics & Strategy, 2006

Thesis

Labor Markets, Firms, Institutions and Employees: Three Natural Experiments
Carnegie Mellon University, Tepper School of Business
MBA, Marketing, Finance, International Business, 1995

Academic Honors

with Distinction

Academic Awards

Elliott Dunlap Smith Award for top graduating student (co-recipient)
Indiana University of Pennsylvania
BS, Chemistry, German, 1989

Academic Honors

Summa Cum Laude, Phi Beta Kappa

Keynote Speeches

  • Why Organizations Fail, Pärnu Leadership Conference, Estonia 2012

Academia

  • Assistant Professor, Strategy, INSEAD, 2006-present
  • Lecturer, Department of Management and Strategy, Kellogg Graduate School of Management, 2004-2006

Publications

  • As Luck Would Have It:  The Effect of the Vietnam Draft Lottery on Long-Term Career Outcomes, Industrial Relations, April, 2012.
  • Governance Institutions and Adaptation Costs: Evidence from the Fall of the Berlin Wall, Management Science, forthcoming.
  • Firm-Specific Human Capital, Organizational Incentives, and Agency Costs: Evidence from Retail Banking  (with Tomasz Obloj), Strategic Management Journal, forthcoming.
  • Forgiveness in Vertical Relationships: Incentive and Termination Effects (with Bart Vanneste), Organization Science, forthcoming. 
  • Continental Airlines: The Go Forward Plan, INSEAD Case Study and Teaching Note.
  • Simpson International, INSEAD Case Study (with Jonathan Day and Gillian St. Leger).
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