Playfulness is an important part of creativity and innovation. This includes experimentation, making mistakes and correcting them quickly – also known as “failing fast.” But given what’s at stake, this is also serious business. Smart teams understand the paradox.
Unreasonable objectives, disruptive in their scope, can incite teams and organizations to accomplish the extraordinary. Steve Jobs's first Macintosh team declared that they were going to “make a dent in the universe.” The Beatles's John Lennon said that his band would be “bigger than Elvis.” Author Jim Collins refers to this as “having big hairy audacious goals.”
Any genuine innovation creates dislocation as the new replaces the old. “The times they are a-changin’,” says Bob Dylan. With the ascendancy of any industry or any new technological paradigm, there are winners and losers. The alternative is to halt progress.