There's a growing general awareness that the world and everything in it is part of a complex integrated system. Before any company can transform, it must first be seen as an interconnected whole, and not as a collection of fragmented, competing pieces. The ability to do this is one of the distinguishing characteristics of a transformational leader. By taking a systemic approach, they stimulate inquiry and collaboration.
It's no longer about reinforcing what's already known. It’s about asking the broader questions. A transformational leader provides an environment that encourages its employees to look for patterns that are not being seen. What are the assumptions? Where is the "white noise?" Is anything obscuring the path to better efficiency and growth? Where are the possible holes in the information?
It's not about defending what's already been achieved, or rewarding those who find new ways to state the obvious. The focus is on looking at the entire operation with an open mind, and asking how it can be improved.